St. Paul Chipotle manager fired after reportedly asking customers to pay before ordering

Published: Nov. 18, 2018 at 10:13 AM CST
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A video shot inside a St. Paul Chipotle restaurant is going viral on social media.

Posted on Twitter, it shows the interaction between Masud Ali, some of his friends and a Chipotle manager at the Grand Avenue location on Thursday.

In it, the manager tells the African-American men they need to pay for their food before getting it. Chipotle says the manager thought the men were the same customers who were unable to pay for their meals on Tuesday.

Ali had tweeted about dining and dashing multiple times in the past. As a part of their investigation, the Chipotle officials directly asked him if he had been in that restaurant on Tuesday night. He said he had not been there in weeks.

Regardless, Chipotle said that the manager was obligated to make food for the group and should have withheld it if they were unable or refused to pay for it. The company fired the manager seen in the video. The company said it will be offering to retrain for the staff at the restaurant as well.

The video has been viewed more than 2.8 million times as of Saturday night.

After some users found the Twitter statements from Ali bragging about eating at restaurants and leaving without paying, he refused to comment, citing the advice of his lawyer. The manager fired from Chipotle for the incident has not made a statement.