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Independent research firm RootMetrics awards top spot to AT&T in recent airport wireless network performance report
CHARLOTTE, N.C., June 26, 2014 /PRNewswire/ -- Before the plane lifts off at Charlotte Douglas International Airport, AT&T* wireless customers enjoy a network ranked highest for data performance by an independent mobile analytics firm.
Seattle-based RootMetrics® recently released a wireless data network performance study for Charlotte Douglas International Airport. AT&T was ranked #1 at Charlotte Douglas International Airport as the RootMetrics Airport RootScore® Award winner for its data performance.**
This study is the second consecutive RootMetrics Airport RootScore® study for Charlotte Douglas International Airport in which AT&T ranked highest. Also in May, 2014 RootMetrics® released a wireless network performance study for Charlotte, which named AT&T in a tie as the overall RootMetrics RootScore® Award winner for its combination of call, text and data Internet performance for entire Charlotte market area.***
"Our customers rely on staying connected while they travel," said Todd Lanham, AT&T's regional director of External Affairs in Charlotte. "They want to get in touch with colleagues, family, and friends before they leave or as soon as they walk off the plane. With AT&T, customers can read email, send photos, check the news, and much more while travelling.
"Our customers have told us they've been amazed by the speed and reliability of our 4G LTE network. There are more reasons than ever to choose AT&T. AT&T invested nearly $300 million in its Charlotte area wireless and wireline networks from 2011 through 2013, and we'll continue investing in order to give our customers the best possible experience."
To provide a better customer experience, AT&T has deployed significant network enhancements like 4G LTE coverage and a Distributed Antenna System at Charlotte Douglas International Airport. A DAS consists of multiple strategically-placed antennas that distribute AT&T's wireless network coverage in Charlotte Douglas International Airport, providing enhanced, more consistent wireless coverage to customers
"AT&T ranked first at Charlotte Douglas International Airport for data network performance, according to our research conducted during the first half of 2014. We tested data performance across all networks in publicly accessible areas within Charlotte Douglas International Airport, including common areas such as check-in, baggage claim, and terminals. AT&T ranked first in the Airport RootScore® Award for data network performance at Charlotte Douglas International Airport," said Bill Moore, RootMetrics' President and CEO.
AT&T launched 4G LTE**** in Charlotte in November 2011. AT&T's innovation and investment has resulted in a nationwide 4G LTE network with ultra-fast speeds and a consistent user experience.
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
**Charlotte Douglas International Airport RootScore® Report, first half of 2014. Performance rankings of 4 mobile networks rely on scores calculated from random samples. Your experiences may vary. The RootMetrics award is not an endorsement of AT&T. Visit www.rootmetrics.com for more details.
***Charlotte RootScore® Report, May 2014. Performance rankings of 4 mobile networks rely on scores calculated from random samples. Your experiences may vary. The RootMetrics award is not an endorsement of AT&T. Visit www.rootmetrics.com for more details.
****4G speeds not available everywhere. Limited 4G LTE availability in select markets. LTE is a trademark of ETSI. Learn more at att.com/network.
AT&T Inc. (NYSE: T) is a premier communications holding company and one of the most honored companies in the world. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and internationally. With a powerful array of network resources that includes the nation's most reliable 4G LTE network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile Internet, AT&T also offers the best global wireless coverage, based on offering roaming in more countries than any other U.S. based carrier, and offers the most wireless phones that work in the most countries. It also offers advanced TV service with the AT&T U-verse® brand. The company's suite of IP-based business communications services is one of the most advanced in the world.
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