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SOURCE Frost & Sullivan
Ericsson leverages its rating and charging solution across global markets
MOUNTAIN VIEW, Calif., May 15, 2014 /PRNewswire/ -- Based on its on-going research in the global communications service provider (CSP) billing marketplace, Stratecast | Frost & Sullivan recognizes Ericsson with the 2013 Stratecast Global Market Share Leadership in CSP Billing - Rating & Charging Award. Ericsson offers an integrated portfolio of CSP billing and policy solutions that fulfill the needs of all segments of billing. This award is presented to Ericsson for demonstrating excellence by capturing the highest market share within the global CSP billing rating and charging segment.
Rating and charging is the largest segment of the CSP end-to-end billing market, and based on revenue it accounts for nearly half of this market. Ericsson has captured its leadership position within this segment (19 percent) through its Charging and Billing suite which includes Ericsson's Charging and billing in One and Charging System products. Ericsson Charging System provides the real-time rating and charging capabilities of the Ericsson Charging and Billing in One solution.
"With business and technology change taking place so many ways within the communications marketplace, the opportunity to deliver new CSP charging and billing solutions could be perceived as disappointing with only a minimal level of success. The truth, however, is that the CSP billing marketplace is very healthy, with a designation of 'supporter' for business change and 'enabler' of new business model evolution," said Karl Whitelock, global director OSS BSS strategy at Stratecast | Frost & Sullivan. "These designations place the CSP global community in a very enviable spot from the perspective of most other industries looking from the outside in. These designations are a major reason that Stratecast projects the global rating and charging market to exceed $6 billion by 2017. The need for advanced rating and charging capabilities can also provide significant opportunity for suppliers such as Ericsson to help the global CSP community be supporters and enablers of industry evolution and change."
Real-time rating and charging has become a industry-wide requirement for addressing the needs of personalized service offerings and convergence tied to network technology, customer groups, and system deployment strategies. Ericsson continues to lead the rating and charging market through the number of customers it supports and the amount of revenue it collects from those customers. Ericsson's market leadership is reflected not only in the company's present 19 percent share of the rating and charging market, but also in its continued growth in the billing market. Its growth is enabled through knowledge of current and future needs of CSP customers gained from the company's professional services team and through its acquisition of strategic business support assets. Some of these include the 2010 acquisition of Telcordia and the 2012 acquisition of ConceptWave.
Whitelock also noted, "Personalization of service offerings and price plans is just beginning as network upgrades and personal user devices evolve to support greater levels of information access. The service personalization process is enabled by advances in computing power, the ability by CSPs to track and operate on customer usage information at granular levels, improvements to the rating and charging process via real-time systems with embedded analytical capabilities, and the continued reduction in the cost of each of these advances. Strategic market suppliers, such as Ericsson, stand to gain the most with business support solutions designed to monetize service usage in real-time."
Stratecast expects that Ericsson will continue to grow, in both revenue and customers, as the global billing market continues to discover the critical role that flexible pricing plans and service offers plays to both consumers and business customers. Based on past accomplishments and what will continue to be future successes, Stratecast | Frost & Sullivan presents the 2013 Stratecast Global Market Share Leadership in CSP Billing - Rating & Charging Award to Ericsson. The award recognizes that gaining market share leadership in any business function area is due to a dedication to innovation, on-going support for customer needs, and the agility to adjust to market change as business needs evolve.
Stratecast | Frost & Sullivan Best Practices awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive research to identify best practices in the industry.
Ericsson is a world-leading provider of communications technology and services. We are enabling the Networked Society with efficient real-time solutions that allow us all to study, work and live our lives more freely, in sustainable societies around the world.
Our offering comprises services, software and infrastructure within Information and Communications Technology for telecom operators and other industries. Today 40 percent of the world's mobile traffic goes through Ericsson networks and we support customers' networks servicing more than 2.5 billion subscribers.
We are more than 110,000 people working with customers in more than 180 countries. Founded in 1876, Ericsson is headquartered in Stockholm, Sweden. In 2013 the company's net sales were SEK 227.4 billion (USD 34.9 billion). Ericsson is listed on NASDAQ OMX, Stockholm and NASDAQ, New York stock exchanges.
Stratecast collaborates with our clients to reach smart business decisions in the rapidly evolving and hyper-competitive Information and Communications Technology markets. Leveraging a mix of action-oriented subscription research and customized consulting engagements, Stratecast delivers knowledge and perspective that is only attainable through years of real-world experience in an industry where customers are collaborators; today's partners are tomorrow's competitors; and agility and innovation are essential elements for success. Contact your Stratecast Account Executive to engage our experience to assist you in attaining your growth objectives
About Frost & Sullivan
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