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Viewers Report Bank Phone Scam - Valley News Live - KVLY/KXJB - Fargo/Grand Forks

Viewers Report Bank Phone Scam

Posted: Updated:

Updated Story 6:25PM:

Another phone scam is targeting our area. 

Some people say unknown or unrecognized numbers are calling and claiming they are with Gate City Bank to talk about a canceled debit card.

The Gate City Website warns about these fraudulent calls, adding that you should not give out any personal information to callers asking for it.

So what should you do?

"I have an iPhone so it tells me it's from Barbados and normally I don't get calls from Barbados so that was kind of a signal right there." laughs Hana Trump who has received scam calls before.

Trump says thankfully for her phone there are ways to try and protect yourself.

"Download the apps." Trump says.

Smart phones have the ability to download apps like the Better Business Bureaus app to research businesses, The Complain App that submits complaints to businesses, but one recognized by many is the Scam Detector. This app tells people of over 500 scams and can search for schemes from auto, travel and phones.

"I have caller ID," says Logan Tretter, "if I see the number isn't something I recognize or not expecting it I'll just let it go."

Some people are being called on land lines, and many phone companies can put you on a no solicitors list to try and prevent some calls. But others like Century Link also offer a Security Screening feature that makes anyone calling from an anonymous, out of area or private number identify themselves.

But even with or without caller ID many people know that as soon as someone asks for personal information it may be a scam.

"Unsolicited requests for personal information, sensitive information, is something that banks and other institutions like that really don't do." Trettle says.

Banks advise their customers to call them directly instead of talking to the unknown caller to help keep yourself protected.

To find out more tips from the Better Business Bureaus to protect yourself from scammers click here.


 

Original Story:

A new phone scam may be hitting the Fargo-Moorhead area.

Viewers are reporting phone numbers from unknown numbers or a 312 area code. The message is telling people receiving the calls that their debit cards are locked.

In many cases, Gate City Bank is mentioned, but other banks are also being mentioned in the calls.

The Red River Regional Dispatch says a number of these calls are being reported to their dispatch center.

If you receive any phone call asking for personal information, don't release any details. Contact your bank if you suspect there may be a problem with your account. 

 

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