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Delta Not Allowing Calls on Flights - Valley News Live - KVLY/KXJB - Fargo/Grand Forks

Delta Not Allowing Calls on Flights

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 The CEO of Delta said the airline will not allow passengers to make calls from its planes.

An airline spokesperson says that a clear majority of surveyed customers said phone calls on board would detract from their experience.

Valley News Live went to Hector International Airport in Fargo to ask travelers what they thought:

Local resident Lisa Herk was waiting for her husband to come in from Texas.


"So long as phone calls wouldn't interfere with the operation of the air craft and wasn't annoying fellow passengers. I don't see why they shouldn't be able to allow that," she said.

But many beg to differ. Some are here for business and don't want that quiet work time interrupted by other phone calls- like Delta passenger Matthew Sims who is his way to Charlotte, North Carolina.

"It's when you can rest your eyes, sleep, work on your computer- anything like that and it's obviously a good thing not to have someone beside you talking on the phone," he said.

Izzie Gall came from Denver to visit family. She spent her flight reading a book.

"So I imagine that it would also be pretty irritating if someone was on the phone next to me talking for the entire flight. It would be pretty difficult to focus on whatever it is that I'm doing," she said.

Other travelers think the decision could bring more business to Delta, like Roberto Furletti, on his way to Florida with family.

"For them to remain competitive in the marketplace I think it's a great idea that they decided not to do it," he said.

Delta says that if the FCC lifts its ban on cellular use in flight, they will move quickly to allow passengers to use text, email and other silent communication.

 

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