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Beware of Texted Bank Scam - Valley News Live - KVLY/KXJB - Fargo/Grand Forks

Beware of Texted Bank Scam

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Several of you have called and blown the whistle over the past 24 hours about a scam texted to your phones trying to get personal information.

 Viewers tell us that after calling the number in the text, they were told several things, like their debit cards had been limited or their account had been deactivated. 

All say they were asked next to give their social security number and that's when many decided to blow the whistle.

Valley News Team's Mellaney Moore tested the phone number for herself. She was answered by a recorded message claiming to be from Bancorp Bank. The message told her that her debit card had been limited due to an internal security error. She followed along and the message told her to enter her debit card number. 

Mellaney called the same phone number two other times and both times the recorded message claimed to be from different companies. One from Achieve Card Verification and another from a 24 hour telephone banking service. Both asked for her debit card number- so it is clear that whoever this is, they are switching up their tactics to get your information.

Mellaney spoke with Minneapolis FBI Division Chief Counsel Kyle Loven today who gave her advice on how to handle these scams.

"Under no circumstances should you provide proprietary information to anyone or any entity which has requested that information," say Loven. "If they have initiated contact with you, that information should never be provided. It should only be provided to a known or familiar entity for business purposes for which you have initiated a transaction," he says.

Loven says if you have fallen victim to this text scam, call your credit reporting agency, your bank and make sure to monitor your credit and accounts.

It's important to keep in mind that a legitimate bank already has account information and might contact you if there is suspicious activity in your account, but not for personal information.

We heard about this story after several viewers reached out to us for help. If you believe you're a victim of fraud, scams, schemes, or rip-offs, we want to get to the bottom of it.

Call our whistle blower hotline at 701-237-6576 and our investigative team will get to work for you.

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