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Problems with Electronic Tax Filing in Minnesota - Valley News Live - KVLY/KXJB - Fargo/Grand Forks

Problems with Electronic Tax Filing in Minnesota

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Relief may be coming to more than 11,000 Minnesotans who have filed taxes through the company Intuit, which owns programs such as TurboTax.

Friday state officials called for taxpayers to not use Intuit's programs because the programs were failing to record some filing information.

Monday, the Minnesota Department of Revenue said Intuit has developed fixes that will be put in place starting in the evening.

Anyone affected will be contacted by Intuit directly.

The company also said it will issue refunds to affected TurboTax customers for the full amount of their tax preparation fees.

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The Minnesota Department of Revenue said Saturday is holding a news conference Monday to update the public on the problems it reported Friday with electronic tax filing services, including Intuit's TurboTax.

The state warned Minnesota individuals and businesses against using the systems due to multiple problems. Several electronic tax programs produced by Intuit, including TurboTax, have failed to record some filing information. State officials learned of the problems from consumers and Intuit.

An Intuit spokeswoman said Friday that the company is working to fix the problems.

Assistant Commissioner of Revenue Terri Steenblock said the state had no new information from Intuit on Saturday but added, "We do have a conference scheduled with them on Monday, and I am hoping we will get more of an update then as to the status of the issues and plans to correct them."

About 11,000 Minnesota returns haven't been processed because of the problems. If the coding isn't fixed, Steenblock said, the state will stop accepting returns filed with Intuit software.

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