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SOURCE: Mile One Automotive
The Customer Service Experience Award is given out to dealers that maintain a high CSE score for an entire year, which the service and parts departments in Westminster have achieved three times in the last 10 years.
Westminster, MD (PRWEB) March 08, 2013
Heritage Honda Westminster is the 3-Peat award winner of the 2013 Customer Service Experience Award. This award is received based on a high CSE score for the entire year. Customers will see the proudly displayed banner in the service department to show the dedication and passion for their customers by giving them the highest rated service for their Honda in the region. “This is not happening in a vacuum, this happens because all of us know how important is it to take care of the customer day in and day out” states Rob Long, General Manager at Heritage Honda Westminster. This is what sets a part the experience customers receive at Honda Westminster due to the stores employees providing the best possible customer service day in and day out.
The Service department in Westminster has received the Customer Service Experience award for maintaining an overall CSE last year of 91.6 and will be the third time winning this award. “This is a validation of the hard work we are doing and that we take our responsibilities to heart in Westminster. I can’t thank my staff enough for contributing to this very distinct honor because I know that it’s their hard work that gets us there” explained Rob Long, General Manager at Heritage Honda Westminster. High achieving awards, such as the CSE award is what is to be expected at Heritage Honda Westminster due to their dedicated employees.
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