911 Calls Go Unanswered During Minneapolis Shooting - Valley News Live - KVLY/KXJB - Fargo/Grand Forks

911 Calls Go Unanswered During Minneapolis Shooting

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Emergency communications officials say some of the 911 calls made during a shooting rampage at a Minneapolis sign company went unanswered.

Communications director Heather Hunt says as many as six people who made 911 calls hung up when no one answered. It's one of the reasons why the city will set up a recorded message to play if 911 callers don't get an answer within 10 seconds. The recording will tell the callers to hang on until an operator is available.

The Star Tribune says 16 calls related to the shooting at Accent Signage System were answered. And police responded within 5 ½ minutes, faster than the average response time.

The Sept. 27 shooting left six people dead, including the gunman, and three wounded. It was Minnesota's deadliest workplace shooting.

Original Story

"We know we've had a horrible tragedy at a really wonderful business." Is what Minneapolis Mayor RT Ryback told media hours after a deadly shooting in his city.

Many of us have friends, family, or colleagues in the Twin Cities, and we have new information about a deadly shooting there Thursday night. Authorities say a gunman killed five people inside a Minneapolis sign-making business before turning the weapon on himself.

One of the people killed was the founder of the company, Accent Signage Systems Inc.  MPR radio reports the founder of the company, had just conducted an interview before he was shot.

Officers who responded Thursday afternoon discovered the victims' bodies shortly after arriving at the business on the city's north side. Minneapolis Mayor RT Ryback says he visited the company earlier this month meeting many of the employees and says it was "like a family."

Investigators say a man shot 8 people. Of the wounded, three men are listed in critical condition at a local hospital and person has what is being described as non life-threatening injuries. None of the victims' names have been released.

Minneapolis Police Deputy Chief Kris Arneson says the shooter died of a self-inflicted gunshot wound. So far there is no word on the gunman's connection to the business or motive for the shooting.

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