Freezing pipes, what you need to know during winter season

FARGO, N.D. (Valley News Live) - It's the time of year when the cold can create a major problem in your home. One apartment complex in Fargo dealt with a flooding issue due to pipes bursting. Now officials are jumping on the calls and trying to help.

"There was a spike of freezing pipes. When we get record temperatures below zero, absolutely (pipes freeze)," says Laney's Plumbing Service Plumber, John Truhlicka.

John Truhlicka has worked with Laney's Plumbing for around 19 years. He says, this past weekend was pretty busy for them due to frozen pipes.

Officials are saying, it can be preventable.

"Prevention is the best key I guess. Find out where those areas of pipes are that could be exposed to cold and prevent them from freezing," says Fargo Fire Department Fire Captain, Dan Senn.

The Fargo Fire Captain, Dan Senn, says to keep all thermostats above 55 degrees. And to keep all exterior doors closed, including garages. But what should you do if suddenly your pipes do freeze or burst?

"Find the water supply, as homeowners that's probably the best thing you can do right now. As things are warming up, know where and how to shut off your water supply in case a break happens," says Senn.

Senn says you can thaw out pipes by using heating pads or space heaters. Or you can always call a plumber.

If you're traveling away from home during the cold weather, it's encouraged to have a neighbor check on your house and even run some water through the faucet. It's also suggested if you're going to be away for a long period of time, to get your home winterized.